Digital projects.
Human work.
A reading library for the ECAL Master Digital Experience Design course, “Digital Project Management (for and with humans)”, hosted by Daniele Catalanotto.
140 texts: 106 selected Service Design Principles from four books and 34 Q&A.
Original texts: Daniele Catalanotto. Q&A action headings and the interface were created with AI assistance. The principles use the selected published book pages. Their reading text is extracted from the PDFs; the original pages, including illustrations and notes, are available inside each principle. AI-assisted source texts are labelled in the reading view.
This library works offline and does not use accounts, analytics or local storage. The optional AI chat links open third-party services online; content is shared only if you choose to upload or paste it there. Source links need an internet connection. Book pages are embedded; Q&A images, audio and video are not embedded.
Q&A source snapshot: 27 October 2026. Layout inspired by ECAL’s website. This is a course resource, not the official ECAL website.